When Will My Order Ship?
Please allow 24 - 48 hours for processing prior to shipping of orders. Once shipped you will receive a confirmation email and tracking number.
Note: Make sure to add info@getmovingcatalog.com & orders@getmovingcatalog.com to your "safe list", check that SPAM blockers are turned off, and check your junk box to ensure the email did not accidentally get sent there.
Most orders within the Continental US will take approximately 5 to 7 days for delivery after processing times. Shipments to Alaska, Hawaii and other US territories may take 10 to 14 days. Orders to Puerto Rico may take up to 4 weeks for delivery.
Note: We do not process orders on weekends or major holidays.
Where Do You Ship?
We ship to the U.S., its territories, APO/FPO addresses and Canada ONLY. Orders shipped to Canada may be subject to duty inspections.
What Service Do You Use?
Get Moving Catalog utilizes UPS Ground service for expedited delivery within the Continental US. For P.O. Boxes and APO/FPO addresses, Alaska, Hawaii, and U.S. territories DHL Smartmail service will be used.
When Will I Get My Order?
Please use this as a guide for estimated delivery times. A business day is considered to be Monday through Friday, excluding holidays.
Shipments within the Continental US will have an estimated delivery time of 5 to 7 business days from the date your order has shipped.
Shipments to Alaska and Hawaii may take from 10 to 14 business days from the date your order has shipped.
Shipments to Puerto Rico may take up to 3 to 4 weeks for delivery from the date your order has shipped.
What Does Shipping Cost?
We have some of the lowest shipping prices around. They vary depending on the value and weight of the item you purchase. Certain heavy items may include a shipping surcharge of between $5.00 and $15.00 in addition to the shipping rates shown above.
I Ordered My Item Using a P.O.Box or APO. When Will I Get My Order?
Packages sent to P.O. Box addresses will be sent by DHL Smartmail and may take up 10 to 14 business days from the date your order has shipped.
For APO/FPO addresses DHL Smartmail is also used and may take up to 3 to 4 weeks for delivery, depending upon location.
Beachbody Product Guarantee
Get Moving Catalog is committed to delivering the best quality Beachbody fitness products and nutritional supplements. We understand however that returns are sometimes necessary, and therefore offer a no-hassle return policy.
In the event that you are not 100% satisfied with your purchase, all products on this site carry a 30-day money-back guarantee (less shipping & handling) from the date of delivery.
Returning An Item (Please Read Carefully)
If you are wish to make a return, you will need to obtain an Return Merchant Authorization (RMA) code from Get Moving Catalog. Your RMA code is included in the shipping confirmation email sent to you. In order for us to process your return, please follow the instructions below:
1. The official RMA code must be written and clearly visible outside the package in order for us to accept your return.
2. Please remember to include ALL original packaging, ALL original contents, accessories and related documentation. If your returned products do not meet our requirements, we reserve the right to refuse your return.
3. All returns must be shipped to the address provided on the instructions within 30 days of when the RMA code is issued. Please do not ship your return package COD because the package will not be accepted. Keep a tracking number for your records.
Team Beachbody
3357 H. Southpark Pl
Grove City, OH 4312
4. After your return package has been received and inspected, TAG Fitness LLC dba Get Moving Catalog, will issue a refund amount equivalent to your initial order minus the cost of shipping and handling. A refund will be issued to your credit card within 2 weeks.
To expedite refunds we request that returns be sent either via USPS with a tracking number, UPS or Federal Express. This will allow us to track any return packages shipped by you and ensure a quicker refund process.
NOTE: Credit card refunds can take up to 10 additional days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this. Your funds are debited from our account immediately when the refund is issued. Contacting your credit card company directly to inquire, may help.
Please keep your return tracking number. We are NOT responsible for lost packages.
Return Form Link
Important: Please click on the following support form link, complete and press the submit button to initiate your return.
Order Cancellation
We are sorry, but we cannot cancel your order once it has been placed. Order processing begins when the order is received. But don't worry, you still have a 30 day money-back guarantee and can return the product for a refund.
If you decide that you do not want the item/items that you have ordered, once you receive the package, please initiate a return (as per the instructions above) and we will issue a refund. Shipping charges are not refundable.
Order Exchange
We are sorry, but we cannot exchange your order. Order processing begins when the order is received. But don't worry, you still have a 30 day money-back guarantee and can return the product for a refund.
If you decide that you do not want the item/items that you have ordered or need to make an exchange, once you receive the package, please initiate a return (as per the instructions above) and we will issue a refund so you can place a new order. Shipping charges are not refundable.
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